SHIPPING & RETURNS
How much does Shipping cost?
We ship via USPS from Oceanside, CA. Generally, shipping can range from $3.50 - $20.00 depending on the size and destination of the order. We ship First Class, unless Priority is specified. All orders $50.00 and over ship free!
How long will it take for my order to ship?
Our general time to ship is 2-5 business days, however, we strive to ship your orders out as soon as possible.
Do you accept Returns/Exchanges?
If, for any reason, you are not satisfied with your item(s), we offer a full refund (less shipping) within 14 days of purchase. For a full refund, items must be unworn, in original condition, with original tags attached. We may refuse any return that does not meet these standards. If you are exchanging the hat, please return the hat and place a new order. Please e-mail us before returning with order number and reason for return/exchange at firstname.lastname@example.org.
Please use appropriate sized box so the item is not damaged during shipment.
Please acquire your own shipping label and return to:
Grom Squad USA
3516 Seagate Way
Oceanside, CA 92056